Privacy Policy

Welcome to Clube da Jogada's Privacy Policy. This policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a reservation, or participate in our dining and offline poker experiences.

We are committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). This policy applies to all personal information collected through our website, phone calls, emails, and in-person interactions at our venue. By using our services, you consent to the practices described in this policy.

Effective date: 3 September 2026

We may update this policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Information We Collect

Information You Provide

We collect personal information that you voluntarily provide to us when you interact with our website, make a reservation, or contact us.

Contact details such as your name, email address, and phone number when you make a reservation or send an inquiry.
Reservation details including date, time, number of guests, and any special requests.
Any other information you choose to provide in your communications with us.

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage patterns.

Technical information such as your IP address, browser type, operating system, and device identifiers.
Usage data including pages visited, time spent on pages, and referring URLs.
We use cookies and similar technologies to enhance your browsing experience and analyse website traffic. For more details, please see our Cookie Policy.

How We Use Your Information

We use your personal information for the following purposes:

To process and manage your reservations and inquiries.
To communicate with you about your bookings, events, and updates related to our dining and offline poker experiences.
To improve our website, services, and customer experience.
To comply with legal and regulatory obligations.
To protect the security and integrity of our venue and systems.

Disclosure and Protection of Information

Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. We may disclose your information in the following limited circumstances:

To service providers who assist us in operating our website and business (e.g., hosting providers, reservation systems), subject to confidentiality obligations.
To legal or regulatory authorities when required by law or to protect our rights and safety.
In connection with a business transfer, such as a merger or acquisition, where your information may be transferred as part of the assets.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

We use industry-standard security measures, including encryption and secure servers, to safeguard your data.
Access to personal information is restricted to authorised personnel who need it to perform their duties.
We regularly review our security practices to ensure ongoing protection.

Your Rights and Choices

Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate, incomplete, or out-of-date.

To request access or correction, please contact us using the details provided below.
We will respond to your request within a reasonable timeframe, as required by the Australian Privacy Principles.
In some cases, we may need to verify your identity before processing your request.

Opt-Out and Deletion

You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.

You may also request the deletion of your personal information, subject to any legal obligations we may have to retain certain data.
Please note that some information may be retained for legitimate business or legal purposes, such as transaction records.

Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our handling of your personal information, please contact us using the details below.

Email: [email protected]
Phone: +61 3 9124 6835
Address: 180 Collins Street, Melbourne VIC 3000, Australia

You can also visit our Contact page for more ways to get in touch.

Visit Contact Page